Refund Policy for Web2Rise
1. Refund Eligibility
Web2Rise, hereinafter referred to as “the Company,” provides website design and development services based in Haryana, India. Our refund policy applies to clients who have engaged our services and are dissatisfied with the delivered work.
2. Eligible Circumstances for Refund
Refunds may be considered under the following circumstances:
a. Failure to Deliver Services: If the Company fails to deliver the agreed-upon services within the specified timeline without reasonable cause.
b. Material Defects: In the event of material defects or issues in the delivered website that significantly impact its functionality and were not caused by the client’s actions.
c. Cancellation Prior to Commencement: If the client cancels the project before the commencement of work, a refund may be issued minus any non-refundable expenses incurred by the Company.
3. Refund Process
To request a refund, the client must submit a written request to [Your Company Email Address] within 15 days of the project completion or the occurrence of eligible circumstances, providing detailed reasons for the refund request.
The Company will review the request and, if deemed eligible, will process the refund within 30 days. The refund amount will be determined based on the circumstances and any applicable deductions outlined in this policy.
4. Non-Refundable Expenses
Certain expenses incurred by the Company, such as domain registration fees, third-party software licenses, or other project-related costs, may be non-refundable. These expenses will be deducted from the total refund amount.
5. Dispute Resolution
If a dispute arises regarding a refund request, both parties agree to engage in good faith negotiations to reach a fair resolution. If an agreement cannot be reached, the matter may be submitted to arbitration in accordance with the laws of Haryana, India.
6. Modifications to Refund Policy
The Company reserves the right to modify or update this refund policy at any time. Clients will be notified of any changes, and the updated policy will apply to any subsequent projects.
7. Contact Information
For any questions or concerns regarding this refund policy, please contact us at +91 8010334416.
By engaging with Web2Rise, you acknowledge that you have read, understood, and agreed to this refund policy.